U.S.Dollar
Euro
British Pound
Australian DollarHow to contact our after-sale service department?
Greebid Return Policy
Shipment & Customs Clearance
How Fast Can I Get My Products?
What is Customs Clearance?
What should I do when I receive the item?
How do I track my order?
What could cause an invalid tracking code?
How do I change my shipping address?
How do I change the shipping method?
How much shipping cost do you charge me?
Can I combine shipping?
Can you ship to my country?
How are goods Shipped?
Payment
Greebid VIP Club
After Sales
User Guide
Greebid Coupon Code
How to contact our after-sale service department?
.png)
We have online live support,click it, you can talk with our service assistant freely.
.png)
And we also have skype, msn and yahoo, you can call the service assistant on skype if you want , or talk on msn,etc.
If you don't have these chatting tools, you can send email to sales@greebid.com for your problem, and we will give you professional advice after confirming with our technician.
Pay attention: all are available when we are working in China office time.We work from 10am to 12am in the morning, 2:30pm to 6pm in the afternoon, and 7pm to 9pm in the evening from Monday to Saturday.
We have online live support,click it, you can talk with our service assistant freely.
And we also have skype, msn and yahoo, you can call the service assistant on skype if you want , or talk on msn,etc.
If you don't have these chatting tools, you can send email to sales@greebid.com for your problem, and we will give you professional advice after confirming with our technician.
Pay attention: all are available when we are working in China office time.We work from 10am to 12am in the morning, 2:30pm to 6pm in the afternoon, and 7pm to 9pm in the evening from Monday to Saturday.
Technical Support:
1. If you have problem to use our product, including installation, setup, device connection, equipment update, you can all contact us.
2. We will provide you user manual/ instructions to help you, such us PDF file or Video demo, if you have difficulty in setup or device connection. For product update, we can send you link to download the latest software.
3. Our engineer also can do remote help to solve your problem. You need to install “team viewer" software on your computer, and give us ID and password, then our engineer can check your computer to give a solution for your problem.
RSS
